Contact us
If you need to contact us, there are a number of ways you can get in touch.
Got a general question?
For instant answers online to your general questions you can Ask J.P. Morgan. Within Ask J.P. Morgan you can also use the product and topic areas to find the answers you’re looking for. We continually update the questions and answers available based on your searches.
| Phone | Call our UK-based Investor Services team on 0800 20 40 20 with any questions you have. Our lines are open 9.00am to 5:30pm Monday to Friday. If you are an existing client please have your account number to hand. Telephone lines are recorded to ensure compliance with our legal and regulatory obligations and internal policies |
| Fax | 0845 246 1852 |
| Email us your question using the 'Email Us' link in the header of Ask J.P. Morgan. As this is not a secure channel, please don't include any personal details in any emails sent this way. | |
| Post | Write to us at: J.P. Morgan Asset Management Client Administration Centre Finsbury Dials 20 Finsbury Street London EC2Y 9AQ You should quote your account number(s) when writing to us. |
Provide Feedback
We’re always keen to hear your comments and suggestions. You can send these to us via email in Ask J.P. Morgan or by writing to us at the address shown above.
Make a complaint
If you are a potential, current or previous customer with J.P. Morgan Asset Management, and are dissatisfied with any aspect of the marketing or administration of your investment you can make a complaint to us either through your financial adviser or direct using one of the options above. Please address your complaint to the Client Services Manager.
Your complaint will be recorded and investigated by a trained and competent complaints officer. Our aim is to handle all complaints fairly, promptly and consistently. We will attempt to resolve your complaint as early as possible.